Help & Support

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Frequently Asked Questions
How do I track my order? ›
After placing your order, you're taken to the live tracking screen. You can also tap Orders at the bottom of the home screen and tap on your order to see live updates from the restaurant and rider.
My order is late. What do I do? ›
Please use Live Chat or Call Support above so we can immediately check with the restaurant and rider. We resolve delivery issues within minutes.
Can I cancel my order? ›
You can cancel within 2 minutes of placing the order, before the restaurant confirms. Once the restaurant starts preparing, cancellation may not be possible. Contact support for help.
I received the wrong food. What now? ›
Contact us immediately via Live Chat with your order ID and photos of what you received. We'll arrange a replacement or full refund within 2 hours.
How do refunds work? ›
For online payments, refunds go back to your original payment method within 5-7 business days. For Cash on Delivery, we credit your Grabbo Wallet within 24 hours.
How do I add my restaurant to Grabbo? ›
Visit grabbo.co.in/partner-signup.html to register your restaurant. Our team will verify your FSSAI license and get you onboarded within 48 hours.

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